Skip to Content (Press Enter) Skip to Footer (Press Enter)
Great 4.2 out of 5
#NEVERNOTBALLIN
Items shipped in 3-5 days
TELLING THE STORY SINCE 1993
Service
Wish List
Join Ballers Club now & save 15 €!

Returns

RETURNS PROCESS WITH RETURNS LABEL

Cheap Shin Jordan Outlet Return Process Step One

Step 1: Place all return items in the box in their original packaging with their labels intact.

Cheap Shin Jordan Outlet Return Process Step Two

Step 2: Fill out the return form and put it in the box along with your return items.

Cheap Shin Jordan Outlet Return Process Step Three

Step 3: Attach the enclosed return label to the outside of your package.
French and International Customers: Please contact info@kickz.com to receive a return label.

Cheap Shin Jordan Outlet Return Process Step Four

Step 4: Send the items back to us within 14 days of receipt.

Cheap Shin Jordan Outlet Return Process Step Five

Step 5: Upon receipt of your return, we will refund your amount in the original method of payment.

  • Please log in to your customer account and create your return label in your order history!

    If you have ordered as a guest, you can also create your return label using the button below without logging in.

    Please contact us at info@kickz.com if the creation of the label does not work.

    Create Return Label

  • Why do I need the return form?

    If you are returning your purchase, please fill out this form indicating the reason for your return and include it in your package.

    Read more

  • MULTIPLE ORDERS

    Please return each order separately and make sure the correct return label is attached to the package.

    Read more

  • RETURN PERIOD

    The return period for orders is 14 days, starting on the date of receipt of the order.

    Read more

  • EXCLUDED ITEMS (RETURNS)

    The following items are excluded from returns: Underwear, Socks, Compression Shorts, Trading Cards & Stickers.

    Read more

  • REFUND

    If your payment was made by credit card, PayPal or instant transfer, it will be automatically refunded to the payment method originally used after the return has been successfully booked (not delivered!).

    Please note: refunds usually take 14 days.

    Read more

  • RECEIVING RETURNS

    Please note that even if the package has been delivered to us according to the delivery tracking, it does not necessarily mean that your return has been processed. It may take up to 10 business days after delivery for the return to be checked and ultimately accounted for. You will receive a confirmation as soon as your return has been booked by our warehouse.

    Read more

  • RECLAIMER

    If your ordered item should show any damage after the return period, which is not due to everyday wear and tear, please send us a few photos of the defect, a short description and your order number via e-mail.

    We will take a preliminary look at the defect and get back to you with the next steps. If you bought the item in one of our local stores, please contact the store with the item and the receipt. Unfortunately, it is not possible to process your complaint via the online store in this case.

    Read more

Top Back to top